Videos on Technology Vendor Management

Quick Thoughts in Video Form

Here are a few quick thoughts on managing technology vendors. Subscribe to all of our videos on our YouTube Channel or our Linkedin Page.

YouTube

To get the most out of your vendor meetings, reject any meeting without an agenda, and insist that someone take notes.
Sales Meetings Portrait
In the face of increasing turnover of account managers, companies must formalize their vendor management strategy to continue getting the full value of their agreements.
Vendor Account Manager Turnover
There is very little consistency in what VMOs actually do from company to company. The VMO is still loosely defined.
VMO Differences Portrait
A resource based view of business strategy defines competitive advantage by what a company can do, not how it is positioned. There are some parallels in the IT Management arena.
Resource Based View of Business Strategy & Technology Management
Companies engaging with MSSPs need to align the providers people process and technology with their own.
MSSP People Process and Technology
Technology projects can fall apart before they've even begun because the business case is weak or because people aren't incentivized for the project to be successful.
Technology projects often fail from weak business cases
Technology vendor proposals often use a lot of words to say nothing at all. The few commitments they make are hard to find in their agreements. Managing vendors starts by pinning down commitments.
Vendor Proposals often say a lot of nothing
Technology projects fail to meet objectives due to incomplete deployments, which can snowball into terminal issues.
Technology Project failure from incomplete deployments
Technology Projects fail due to functional misalignment. Technology function misalignment is the gap between what the service or product does and what the company actually needs.
Functional Misalignment Portrait
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