Webinar Recording: ISM Feb 2022 Technology Vendor Management

The Institute for Supply Management invited Banyan to present on Technology Vendor Management in February of 2022. Here are a few clips:
The Feeling of Partnership
Vendor partnership feels different. Partners feel like an extension of your team. They challenge you to succeed, as you challenge them. (11:08)
Three Layers to Quality
Vendor performance should be measured against contractual terms, business value, and Next Best Alternatives in the industry. (16:40)
Vendor-led innovation & Partnership
Innovation is the defining characteristic of partnership. There are 4 types of innovation. (32:12)
Improving Technology vendors
Create a Get Healthy plan to help technology vendors improve their performance and the business value they dleiver. (18:50)
Improving a Vendor Portfolio
Optimizing external delivery through technology vendors improves business value and reduces risk. (23:28)